Every feature designed for
spa client retention
From appointment reminders to rebooking campaigns, GlowSync handles every touchpoint in your client journey—automatically, elegantly, and on brand.
Core automation features
Everything you need to keep clients coming back—without adding to your team's workload.
Intelligent Appointment Reminders
Smart SMS reminders sent at the perfect time—24 hours and 2 hours before appointments. Reduce no-shows by up to 40%.
- Automatic 24-hour reminder
- Same-day confirmation text
- Easy reply-to-confirm
Treatment-Specific Follow-Ups
Every treatment has its timeline. GlowSync knows when to reach out—90 days after Botox, 30 days after hydrafacial, 6 weeks after laser.
- Pre-configured treatment timelines
- Customizable timing per service
- Multi-step sequences available
After-Care Instructions
Automatically send treatment-specific care instructions right after appointments. Clients get info they need, and you look professional.
- Instant post-appointment delivery
- Treatment-specific templates
- Link to detailed PDF guides
Automated Review Requests
Capture 5-star reviews when satisfaction is highest. Timed perfectly after appointments, your review requests feel natural—not pushy.
- Google & Yelp direct links
- Smart timing after treatments
- Track review generation
Rebooking Campaigns
Never lose a client to forgetfulness again. Automated rebooking nudges go out exactly when clients are due for their next treatment.
- Treatment-based timing
- Multi-touch sequences
- Direct booking links
Promotional SMS Campaigns
Fill slow days, promote new services, or reward loyal clients. Send targeted promotional messages to segments of your client base.
- Client segmentation
- Schedule in advance
- Track redemptions
Messages that feel
personal, not automated
Your clients receive messages with their name, their treatment, and your spa's voice. Dynamic personalization makes every text feel like it came from your front desk.
- Dynamic client names
Every message addresses clients by their first name
- Treatment-specific content
Messages reference the exact service they received
- Your spa's voice
Customize all templates to match your brand tone
Hi Sarah! ✨ This is Glow Med Spa. Just a reminder that your Hydrafacial is tomorrow at 2:00 PM. Reply Y to confirm. See you soon!
Y
Perfect, you're confirmed! Remember to arrive makeup-free for best results. 💆♀️
Hi Sarah! We hope you're loving your glow! ✨ After-care tips: Avoid sun for 24hrs, skip harsh products for 48hrs. Questions? Just reply!
Mindbody
Native OAuth integration
Connects to your
existing CRM
GlowSync integrates directly with Mindbody—the CRM med spas and day spas actually use. No manual exports, no CSV uploads.
- Automatic appointment sync in real-time
- Client data and treatment history imported
- Service types recognized automatically
- OAuth connection—no passwords shared
Compliance built in
SMS marketing regulations are complex. GlowSync handles all compliance details automatically, so you focus on clients—not legal requirements.
Automatic Quiet Hours
Messages never sent before 8am or after 9pm in client's timezone. Ever.
Instant STOP Handling
When a client texts STOP, they're immediately removed. No delays.
Consent Management
Track and document consent for every client. Full audit trail.
100% TCPA Compliant
Your spa stays protected automatically
See exactly what's working
Your dashboard shows real-time metrics on every message, rebooking, and review generated. Know your ROI instantly.
Works with every treatment you offer
Whether you're a med spa offering injectables or a day spa focused on relaxation services, GlowSync adapts to your specific treatment menu.
Med Spa Treatments
Day Spa Treatments
Ready to automate your
client retention?
Join the med spas and day spas already using GlowSync to keep clients coming back—automatically, elegantly, and profitably.